Place Your Order

  • To order the products on our site, please click on the button close to the product.
  • You will be directed to our partner eSellerate for payment processing.
  • You can add an item into a shopping cart or remove it as you wish.
  • Once you finish adding all items you want into the shopping cart, click on the button "Checkout" to proceed to the check out process. Please note, your order is secured by 128-bit SSL technology.
  • After filling in your billing and shipping information, you just submit to complete the ordering process.
  • Take note to the confirmation number for your future reference.
  • If the model number you ordered have more than one color selections, you need to email us to mention the color you prefer before we deliver you the bag. Otherwise, the default color one will be sent to you.

Payment Methods

eSellerate ( )

We accept Visa, MasterCard, Discovery, American Express, JCB and other major credit cards. And you can pay us by different currency that fits your credit card and save on exchanging rate! Click HERE for STEP-BY-STEP guidance for Credit Card payment.


About Shipping

Ai Jewelry handcrafts each piece of jewelry, so please allow a couple more days for delivery.  After you place your order, in most cases your order will be shipped within 5 business days. In some cases, when the product needs extensive attention or orders pile up, it may take up to 10 business days to fulfill your order. We ship products worldwide. Depending on your local postal system, your products will normally arrive in 1 to 3 weeks after your make your order.

If you have any questions regarding to the ordering process, please contact us at .

After we confirm your payment, you will receive an order confirmation email. If we have prepared the products for your order, we will confirm with eSellerate who will in turns send you a fulfillment notice. Please note that this fulfillment notice does not neccessarily mean that we have already delivered you the order. After your order has been sent out for delivery, a separate email is sent to you by us, informing you about the order delivery status together with a tracking number of the parcel. Usually the product will arrive your home in 7 days after we send it for delivery. However, sometimes when the delivery service cannot reach you at home, they will leave you a notice and ask you to get the parcel in your local post office or call your local post office for fixing another delivery time. If you don't respond to the notice left at your home for too long, your local post office might send the parcel back to us, treating the parcel is suitable for delivery. In this case, we do not make any refund or exchange.

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